Customer Service
A receipt is required for all returns. There will be no refunds or exchanges without a receipt.
Apple Merchandise are not returnable.
Discounted and sale items are not returnable.
All Other Items
All other items are returnable for 14 days after the purchase date. Items
must be in original condition and be accompanied by the original sales receipt.
Mail Order Items
Items purchased online, over the phone, or by mail to be shipped
off campus are returnable for 30 days after delivery. All items must be in
their original condition. Please include a copy of the receipt, your
name and phone number, and the reason for the return. Send to:
Caltech Bookstore
attn: Returns
1-51 San Pasqual St
Pasadena CA 91125
Manager/Buyer |
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Computer Buyer Delan Bastian delan@caltech.edu 626 395-2555 |
Computer Buyer Roy Estrada restrada@caltech.edu 626 395-2673 |
Customer Service citbook@caltech.edu 626 395-6161 |
  You can now visit The JPL Store on-line. |
 Order a custom designed Diploma Frame! |
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| Not Valid on Computers |
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